Privacy Policy

1. Introduction

Welcome to WeWander ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using WeWander, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account information: name, email address, phone number, and password
• Profile information: profile picture, bio, and preferences
• Booking information: tour selections, travel dates, and special requests
• Payment information: credit card details and billing address (processed securely through third-party payment processors)
• Communication: messages sent through our platform and customer support inquiries

2.2 Automatically Collected Information

• Device information: IP address, browser type, operating system, and device identifiers
• Usage data: pages visited, time spent on pages, click patterns, and navigation paths
• Location data: general location information based on IP address or GPS (with your permission)
• Cookies and tracking technologies: information collected through cookies, web beacons, and similar technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To process bookings, payments, and transactions
• To communicate with you about your bookings, account, and our services
• To send you marketing communications (with your consent) about tours, promotions, and updates
• To personalize your experience and show you relevant content
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms of service
• To conduct analytics and research to improve our platform

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as payment processing, hosting, analytics, and customer support. These providers are contractually obligated to protect your information.

4.2 Tour Operators and Guides

When you book a tour, we share necessary booking information (name, contact details, booking preferences) with the tour operator or guide to facilitate your experience.

4.3 Legal Requirements

We may disclose information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing activities

To exercise these rights, please contact us at the email address provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our platform.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: